Pharmacy Intern

CVS Health • Venice, FL

8d • $20 - $24 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern supports retail pharmacy teams while applying pharmacy-school learning in real-world practice and preparing for increasing responsibility in a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, as well as gaining an overview of store, district, and regional operations.

In the pharmacy, the intern helps ensure smooth operations and that prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role involves learning and consistently applying pharmacy workflows, Standard Operating Procedures, best practices, and effective communication. Interns are expected to demonstrate empathy and genuine care, contribute to a safe and inclusive culture, and build clinical and technical knowledge. Depending on state law, training, and certification, the intern may also support immunizations and other patient health care services.

This is a part-time position. The typical pay range is $20.00–$23.75. The position is eligible, depending on hours worked and eligibility, for benefits and programs including dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Ability to help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; make precise adjustments to machines; stoop and bend; and perform close-visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Ability to accurately express or exchange detailed information verbally and receive detailed oral information.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences and activities that build pharmacy aptitude.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Help pharmacists and technicians manage and improve patient health.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Where supporting immunizations, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions; report adverse events as required; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed