Pharmacy Intern

CVS Health • Columbus, OH

4d

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. They support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately, while delivering caring service to patients. Interns learn to follow Standard Operating Procedures, pharmacy workflow procedures, best practices, applicable laws and regulations, and effective communication practices. They also contribute to a safe, inclusive, and engaging team culture.

As their tenure increases, interns take on greater responsibility for pharmacy operations and patient care. Duties may include supporting prescription fulfillment across pharmacy workstations; assisting patients and addressing or escalating concerns; offering counseling and gathering medical-history information under a licensed Pharmacist’s direct supervision when appropriate; handling prescriber calls where state regulations allow; and completing basic inventory activities as permitted by law and directed by pharmacy leadership. Depending on applicable laws, training, and certification, interns may also support immunizations, point-of-care testing, and offsite clinics. Where permitted, they may complete additional requirements to become a Technician Immunizer and support vaccine preparation and administration.

This part-time position requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market as business needs require. The role involves extended periods upright and mobile, handling and lifting items, reaching, repetitive finger movements, stooping, close visual work, and occasional lifting or exertion of up to 20 pounds. The typical pay range is $20.00–$23.75. Eligible colleagues may have access to benefits and programs, depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues; ability to listen actively and understand detailed spoken information and instructions.
• Ability to use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to complete the physical demands of the role, including remaining upright and mobile for extended periods, reaching, repetitive finger work, stooping, close visual work, and lifting or exerting up to 20 pounds occasionally.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; once state requirements are met, interns are encouraged to provide patient immunizations.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
• Support safe, prompt, and accurate prescription fulfillment and smooth pharmacy operations.
• Create positive patient experiences through empathetic, personalized service, including responding to patient problems or escalating them appropriately.
• Offer counseling, answer medical questions, and gather patient medical-history information when appropriate under the direct supervision of a licensed Pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowed by law and supported by required training and certification.
• Where permitted, complete additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Where permitted, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect, track, and document patient information.
• Meet regular and predictable attendance requirements, including nights and weekends, and complete required training within the designated timeframe.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed