Pharmacy Intern

Walgreens•Greenwood, IN

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. Learn and champion pharmacy policies, procedures, and customer-service best practices needed to perform as a future pharmacist. Under pharmacist supervision, assist with pharmacy practice, prescription processing and dispensing, and patient-care services within the state scope of practice for pharmacy interns. Support customer service, pharmacy operations, inventory management, asset protection, and department maintenance. Complete required training and maintain knowledge and skills in healthcare and pharmacy.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
Model and share customer-service best practices with team members, including courteous interactions and proactively identifying and meeting customer needs.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies.
Comply with the Walgreen Co. Pharmacy Code of Conduct and standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
Assist pharmacists and other healthcare providers with patient counseling and other health services within the state scope of practice for pharmacy interns.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Follow the Walgreen Co. Good Faith Dispensing policy.
Register related sales at the assigned cash register and collect and handle cash as required.
Help customers locate products, including escorting them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
Use company asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
Help maintain the Pharmacy Department by keeping it adequately supplied, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.