Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling a distinctive and positive customer experience. The intern learns pharmacy policies, procedures, and customer-service practices to prepare for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and patient care within the applicable state scope of practice. Work includes prescription processing and dispensing, patient counseling and other health services, customer assistance, sales transactions, telephone calls, inventory activities, and maintaining the pharmacy department. The intern completes required training and keeps current with healthcare and pharmacy developments.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients, address questions and concerns, and build strong customer relationships.
- Model and share customer-service practices, including proactive assistance, courtesy, and following through on customer needs.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist in pharmacy practice under pharmacist supervision and comply with applicable state, federal, and company requirements, including the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription entry, third-party processing, filling, and dispensing duties in accordance with standard operating procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient care within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company error-reporting policies and the Quality Improvement Program.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register related sales at the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Assist with pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
- Apply asset-protection practices and file claims for pharmaceutical overages, shortages, order errors, or damaged goods.
- Maintain adequate pharmacy supplies and help keep the department clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training, maintain healthcare and pharmacy knowledge and skills, and complete special assignments and other tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
