Pharmacy Intern

CVS Health • Highland Park, IL

6d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply their pharmacy-school learning in a retail pharmacy setting while developing the skills needed for a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations.

Interns assist the pharmacy team in maintaining smooth operations and filling prescriptions promptly, safely, and accurately. They learn pharmacy workflows, company procedures, and best practices while providing caring service and contributing to a safe and inclusive environment. As their tenure increases, they take on greater responsibility for pharmacy operations and patient care. Where permitted and supported by required training and certification, duties may include supporting immunizations and other health care services.

This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility. The anticipated application window closes January 1, 2027.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Customer-service and team-orientation skills, including a friendly approach and the ability to recognize and respond appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and accurate communication of detailed information.
• Mathematical reasoning sufficient to calculate quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
• Problem-resolution skills to identify challenging interactions and select an appropriate course of action.
• Ability to meet the role’s physical demands, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, stooping, and close visual work; and occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
• Ability and willingness to become immunization certified once state regulations are met.
• Ability to work at the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
• Help ensure prescriptions are fulfilled promptly, safely, and accurately.
• Create positive patient experiences by showing empathy and genuine care, serving patients in person and over the phone, offering available health services, and resolving or escalating patient concerns.
• Offer counseling, answer medical questions, and gather patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when allowed by law and supported by required training and certification.
• Where permitted, complete additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect and document patient information.
• Meet regular and predictable attendance requirements, including nights and weekends, and complete required training within the designated timeframe.
• Perform the physical and communication tasks required for the role, including remaining mobile and upright for extended periods, handling and moving items, using fingers repetitively, reaching, stooping, maintaining close visual acuity, and accurately conveying and receiving detailed spoken information.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed