Pharmacy Intern

CVS Health • Detroit, MI

8d • $20 - $24 • Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and prepare for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap featuring Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. The intern supports the pharmacy team in keeping operations running smoothly and ensuring prescriptions are filled promptly, safely, and accurately. The role emphasizes standard operating procedures, effective communication, empathetic patient care, and contributing to a safe and inclusive workplace.

As experience grows, the intern takes on increased responsibility for pharmacy operations and patient care, within applicable laws and under pharmacist supervision where required. Where permitted, the intern may also complete additional training and licensure requirements to support vaccine preparation and administration. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs vary depending on hours worked and eligibility.

Requirements

• Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Ability to help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
• Verbal and written communication skills to interact with patients and colleagues; ability to listen actively and understand detailed spoken instructions.
• Mathematical reasoning skills, including calculating quantities to dispense and days’ supply.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements; handle items and adjust machines precisely; and perform work requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 lbs., frequently lift or exert up to 10 lbs., and consistently move objects requiring negligible force.
• Ability to convey detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market in other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Help provide positive patient experiences through empathetic, personalized service, including at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and solicit relevant patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible for scheduling and business needs, and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permissible, complete additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed