Pharmacy Intern

Walgreens • Avon, IN

4d • $20 - $31

About The Position

The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling a distinctive and helpful customer experience. The intern learns and follows pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role.

Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient-care services within the state scope of practice, and promptly reports prescription errors. The role also involves customer service, register and cash handling, telephone calls, inventory activities, and keeping the pharmacy stocked, clean, and orderly. The intern completes required training and maintains knowledge of developments in healthcare and pharmacy.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
• Model customer-service best practices and Walgreens service traits, including proactive assistance and identifying and meeting customer needs.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Under pharmacist supervision, assist in pharmacy practice in accordance with state, federal, and company policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned, supervised prescription-related duties according to Walgreens procedures, including entering, third-party processing, filling, and dispensing prescriptions.
• Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures concerning pharmacy errors and the Quality Improvement Program.
• Adhere to the Walgreen Co. policy regarding Good Faith Dispensing.
• Register related sales on the assigned cash register and collect and handle cash as required; help customers locate products, including by accompanying them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for specified shipment discrepancies or damaged Rx drugs.
• Help maintain the Pharmacy Department's supplies, cleanliness, neatness, and orderly appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
• Complete special assignments and other tasks as assigned.

Benefits

• Benefits information is available at jobs.walgreens.com/en/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed