Pharmacy Intern

CVS Health • Madison, WI

6d • $21 - $24 • Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in real-world practice and prepare for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. In the pharmacy, the intern supports smooth operations and helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role requires consistent use of standard operating procedures, best practices, and effective communication, as well as contributing to a safe, inclusive, and engaging workplace.

As the intern gains experience, responsibilities increase in supporting the safety and effectiveness of pharmacy operations. Duties include working across pharmacy stations, helping patients, performing permitted inventory activities, and complying with applicable laws, regulations, professional standards, ethical principles, and company policies. Where permissible and appropriately trained, the intern may also support immunizations and other patient health care services.

This is a part-time position. The typical pay range is $20.50–$24.25. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Attend work regularly and predictably, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on tasks, switch between tasks as needed, and confirm prescription information and label accuracy.
• Provide friendly assistance, recognize patients’ reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematics to solve prescription-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, and precise machine adjustments; stooping and handling items between low and high positions; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures at each workstation and help Pharmacists and Technicians manage and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off stations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized patient service in person and over the phone; offer immunizations and other services when appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete permitted basic inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, embrace a growth mindset, and receive feedback.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed