Pharmacy Intern

CVS Health•Westerville, OH

16h•Onsite

About The Position

CVS Health is seeking a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and prepare for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. In the pharmacy, the intern supports smooth operations, prompt and accurate prescription fulfillment, and caring patient service by following standard operating procedures, best practices, and effective communication. The role also contributes to a safe, inclusive, and engaging environment for patients and colleagues. With growing tenure, the intern takes on additional responsibility for pharmacy operations and patient care. Duties include supporting pharmacy workflow, assisting patients, handling certain prescription-related communications under pharmacist supervision and where permitted by law, completing basic inventory tasks, and providing additional health services when trained and legally permitted. In locations where permitted, the intern may pursue Technician Immunizer status and support vaccine preparation and administration. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require. This part-time position offers a typical pay range of $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs, depending on hours worked and eligibility. The application window is anticipated to close on 11/13/2026.

Requirements

Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Friendly, helpful customer-service approach and ability to recognize and respond appropriately to patients’ reactions.
Verbal and written communication skills to interact with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken instructions.
Ability to use mathematics for prescription calculations, such as tablet quantities, days’ supply, and bottle quantities.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to work regular and predictable attendance, including nights and weekends.
Ability to meet the stated physical demands, including remaining upright for extended periods, mobility, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

1+ years of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and provide patient immunizations once state requirements are met.
Ability to work in the home store and across the market at other locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
Help provide positive patient experiences by offering empathetic, personalized service, offering immunizations and other services when appropriate, and solving or escalating patient problems.
Offer to counsel, answer medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team and inclusive team dynamic.
Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when allowable by law and supported by required training and certification.
Where permitted, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events as required, and collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform assigned additional tasks as directed by a Supervisor or Manager.