Pharmacy Intern

Walgreens•Jersey City, NJ

18d

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions while modeling and delivering a distinctive customer experience. Learn and champion pharmacy policies, procedures, and customer service practices needed to perform as a future pharmacist. This role performs pharmacy duties under pharmacist supervision and supports prescription processing, patient care, customer service, inventory management, and pharmacy maintenance. Interns must be enrolled in a school of Pharmacy program, fluent in reading, writing, and speaking English (except in Puerto Rico), and willing to work a flexible schedule that includes evenings and weekends. The stated hourly range is $19.50–$31.00; the actual rate depends on factors including geography, skills, abilities, education, and experience. The position remains open until filled.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
Model customer-service best practices, including proactive assistance, identifying customer needs, and helping customers until satisfied.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company requirements.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned duties under pharmacist supervision according to Walgreens procedures for prescription entry, third-party processing, filling, and dispensing.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
Follow the Walgreen Co. policy regarding Good Faith Dispensing.
Register related sales on the assigned cash register and collect and handle cash as required.
When possible, accompany customers to the OTC aisle to help locate products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Use knowledge of company asset-protection techniques and file claims for Rx-drug warehouse overages, shortages, order errors, or damaged goods.
Help maintain the Pharmacy Department by keeping it adequately stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Complete special assignments and other tasks as assigned.