PHARMACY INTERN Toledo, OH

Kroger•Toledo, OH

2d•Onsite

About The Position

This role focuses on creating an outstanding customer experience through exceptional service within the pharmacy department. The intern will assist in maintaining a safe and clean environment, contribute to sales and profit goals, and uphold quality assurance standards. A key aspect of the role is embracing the Customer 1st strategy and embodying the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Actively enrolled in a US school of pharmacy
Hold a current state-issued Pharmacy Intern license

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment for customers by answering questions about products.
Gain and maintain knowledge of pharmaceutical products and discuss them with customers and prescribers.
Provide drug counseling to customers.
Assist with over-the-counter medication recommendations.
Accurately input patient and prescription information into the pharmacy computer system.
Dispense the correct medication.
Contact prescribers’ offices for authorization.
Bag filled prescriptions and deliver to customers accurately.
Process third-party insurance information for customers.
Contact insurance companies on behalf of customers, if necessary.
Facilitate charge purchases for customers.
Accept and interpret oral and written prescriptions accurately for fill/refill.
Clean the department.
Provide immunizations under the supervision of the pharmacist.
Compare and check incoming orders.
Stock incoming orders properly.
Return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify the pharmacist on duty if made aware of a prescription incident.
Report all safety risks, issues, and illegal activities, including robbery, theft, or fraud.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.