Pharmacy Intern - New Hyde Park, NY (Part-Time)

Dragonfly Health • Town of North Hempstead, NY

2d • Onsite

About The Position

Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.

Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.

We offer a dynamic and inclusive workplace where you’ll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.

Requirements

• High school diploma or equivalent
• Must be enrolled in a school of pharmacy
• Must be registered per the board of pharmacy for state residing in.
• Pharmacy experience required
• Demonstrated passion for improving patient experiences and healthcare outcomes
• Demonstrates strong attention to detail and maintains a high level of accuracy across all tasks
• Consistently adheres to all applicable privacy, security, and safety policies, ensuring compliance in daily workflow
• Exhibits strong interpersonal skills and communicates effectively in verbal and written formats.
• Shows drive, dedication, and a proactive approach to completing responsibilities.
• Works collaboratively as a contributing and supportive team member.
• Demonstrates self‑motivation.
• Maintains strong organizational skills and effectively manages multiple priorities in a dynamic environment.
• Applies strong problem‑solving abilities and reliably follows through on assigned tasks until completion.
• Upholds exceptional personal and professional ethics aligned with company standards.
• Learns new systems quickly and adapts well to ongoing changes in the practice environment
• Possesses solid Windows-based computer skills and working knowledge of Microsoft applications.

Responsibilities

• Responds promptly and professionally to customer inquiries, working to resolve issues efficiently while supporting broader customer service goals
• Collaborates with team members on a variety of projects and assignments, contributing ideas, sharing workload, and supporting team-based problem solving.
• Upholds organizational policies and regulatory requirements, consistently demonstrating ethical conduct and adherence to compliance standards.
• Accurately manages patient records by entering new admissions, updating demographic or status changes, processing refills, transferring patients, and completing required documentation.
• Produces high quality work by maintaining accuracy, attention to detail, and thoroughness across all assigned tasks.
• Delivers exceptional service to hospice partners, ensuring their needs are met with professionalism, empathy, and clear communication.
• Completes all required Skill-Based Learnings to stay current on processes, systems, and professional development expectations.
• Manages a high volume of inbound calls efficiently, providing timely assistance and maintaining a calm, customer focused approach.
• Assists callers with service-related concerns such as package tracking and service failure reporting, including completion of CS report forms.
• Supports local pharmacies by assisting with claims adjudication and contributing to fulfillment operations at designated sites when needed.
• Other duties as assigned.
• May assist with projects related to pharmacy and clinical practice & professional development.

Benefits

• Competitive Pay
• Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
• Growth Opportunity and Career Advancement
• Agile and Adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED