Pharmacy Intern

CVS Health•Napa, CA
•$23 - $28

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, as well as exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while delivering caring patient service. The role involves following standard operating procedures and pharmacy workflow, communicating effectively, contributing to a safe and inclusive team culture, and taking on increasing responsibility as experience grows. Where permitted by law and supported by training and certification, the intern may also provide patient health care services, including immunizations, point-of-care testing, and offsite clinic staffing. This is a part-time position. The typical pay range is $23.00–$28.00. The position is eligible, depending on hours worked and eligibility, for benefits and programs including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits. The application window is anticipated to close on 01/29/2027.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess or be in the process of obtaining valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Ability to help people in a friendly manner, notice and understand patient reactions, and respond appropriately.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken information.
  • Mathematical reasoning skills, including calculating quantities to dispense and days’ supply.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to meet the physical demands of the role, including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, and precision control; stooping and bending; and close visual acuity.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified; once state regulations are met, interns are expected to strive to provide patient immunizations.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with leaders in the district.
  • Follow company standard operating procedures and pharmacy workflow at workstations such as production, pick-up, drive-thru, and drop-off.
  • Help pharmacy teams manage and improve patient health and ensure safe, accurate, and prompt prescription fulfillment.
  • Provide caring patient service, including personalized interactions, offering immunizations and other services, and resolving or escalating patient concerns.
  • Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
  • Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and appropriately trained and certified.
  • Where permissible, complete additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse vaccine reactions and report events as required by public health requirements.
  • Review and collect patient information and track and document information for each applicable patient.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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