Pharmacy Intern

Walgreens•Boardman, OH

14d

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions. Model and deliver a distinctive customer experience while learning pharmacy policies, procedures, and customer-service practices needed to perform as a future pharmacist. The intern works under pharmacist supervision and performs duties within the applicable state scope of practice and Walgreens policies and procedures.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Engage customers and patients by greeting them, offering assistance with products and services, resolving issues, answering questions, and developing strong customer relationships.
Model and share customer-service best practices, including courteous interpersonal habits and proactively identifying and meeting customer needs.
Learn from store and pharmacy team members, field leadership, and customers or patients.
Assist the pharmacist in the practice of pharmacy in accordance with state, federal, and company requirements.
Follow the Walgreen Co. Pharmacy Code of Conduct and standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
Assist pharmacists and other healthcare providers with patient care and services permitted by the state scope of practice, including patient counseling and services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies.
Follow the Walgreen Co. Good Faith Dispensing policy.
Register related sales on the assigned cash register and collect and handle cash as required.
Assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Apply asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
Help maintain the Pharmacy Department's supplies, cleanliness, neatness, and orderly appearance.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Complete special assignments and other tasks as assigned.