Pharmacy Intern

CVS Health•Tecumseh, MI
•$20 - $24•Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice and prepare for increasing responsibility as Pharmacists. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. Interns assist the pharmacy team with smooth operations and timely, safe, and accurate prescription fulfillment while providing caring service. They learn pharmacy workflows, standard operating procedures, best practices, effective communication, and how to contribute to a safe and inclusive culture. With tenure, they take on increasing responsibility for pharmacy operations and patient care. Where permitted by law and supported by required training and certification, they may deliver additional health services, including immunizations, point-of-care testing, and staffing offsite clinics. This part-time position is eligible for a range of benefits and programs supporting colleagues’ physical, emotional, and financial well-being. Depending on hours worked and eligibility, benefits include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy to ensure patient safety.
  • Friendly, helpful customer-service approach and ability to notice and appropriately respond to patients’ reactions.
  • Verbal and written communication skills for interacting with patients and colleagues; ability to listen actively and understand others.
  • Mathematical reasoning skills, including calculating quantities, days’ supply, and bottle counts for prescriptions.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; handle items in varied positions; and adjust machines precisely.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; consistently move objects using negligible force.
  • Ability to accurately convey detailed spoken instructions and receive detailed information orally.

Nice To Haves

  • 1+ years of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified once state regulations are met.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap focused on Key Learning Experiences and pharmacy practice.
  • Follow company standard operating procedures and pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations.
  • Help ensure prescriptions are filled promptly, safely, and accurately.
  • Provide caring patient service, including personalized interactions, offering immunizations and other services, and resolving or escalating patient problems.
  • Offer counseling, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
  • Remain flexible for scheduling and business needs and travel to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed and appropriately trained and certified.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and review, collect, track, and document applicable patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefit and well-being programs, depending on hours worked and eligibility
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