Pharmacy Intern

CVS Health • College Park, MD

14d

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under a preceptor’s direction, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. The role requires following Standard Operating Procedures, best practices, and effective communication, while helping create a safe, inclusive environment for patients and colleagues.

As experience grows, the intern assumes greater responsibility for pharmacy operations and patient care. Depending on applicable laws, training, and certifications, duties may include supporting immunizations, point-of-care testing, and offsite clinics. Where permitted, the intern may pursue Technician Immunizer status and assist with vaccine preparation and administration under applicable requirements.

This is a part-time position. Its typical pay range is $20.50–$24.25. Eligible benefits and programs may depend on hours worked and eligibility and include dental and vision benefits, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks, shift between tasks quickly, and confirm prescription information and label accuracy.
• Customer-service and team orientation, including a friendly approach, awareness of patients’ reactions, and appropriate responses.
• Verbal and written communication skills, active listening, and ability to accurately convey and receive detailed spoken instructions.
• Mathematical reasoning skills to calculate quantities such as tablets, days’ supply, and bottles needed to fill prescriptions.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to meet the stated physical demands, including mobility, extended periods upright, reaching, repetitive finger work, visual acuity, stooping, and lifting or exerting force as described.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and provide patient immunizations once state requirements are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences, building knowledge of pharmacy, store, district, and regional operations.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
• Support safe, accurate, and timely prescription fulfillment and smooth pharmacy operations.
• Provide caring patient service by creating personalized interactions, offering immunizations and other services when appropriate, and resolving or escalating patient concerns.
• Offer to counsel, respond to medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge; contribute to a high-performing team and a safe, inclusive, engaging team environment.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
• Where permitted, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document applicable patient information.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including remaining upright for extended periods, handling and moving items, reaching, repetitive finger movements, stooping, and occasional lifting or exertion of up to 20 pounds.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed