Pharmacy Intern

Walgreens•South River, NJ

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions. Model and deliver a distinctive customer experience, and learn pharmacy policies, procedures, and customer service practices needed to perform as a future pharmacist. The intern works under pharmacist supervision and performs assigned duties according to applicable regulations, company policies, and standard operating procedures. The role also includes customer service, prescription processing, patient-care support within the state scope of practice for pharmacy interns, cash-register responsibilities, inventory support, and maintaining the Pharmacy Department.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

  • Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to support a positive customer experience.
  • Model and share customer service best practices, including courteous interpersonal habits and proactively identifying and meeting customer needs.
  • Develop strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, and customers and patients.
  • Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies.
  • Comply with the Walgreen Co. Pharmacy Code of Conduct.
  • Enter, process, fill, and dispense prescriptions as assigned and supervised by a pharmacist, following Walgreens standard operating procedures.
  • Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management.
  • Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures concerning pharmacy errors and the Quality Improvement Program.
  • Follow the Walgreen Co. policy regarding Good Faith Dispensing.
  • Register related sales on the assigned cash register and collect and handle cash as required.
  • Help customers locate products, including accompanying them to the over-the-counter aisle when possible.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
  • Apply company asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
  • Help maintain the Pharmacy Department by ensuring supplies are adequate and the area is clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete required training and special assignments or other tasks as assigned.
  • Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

Benefits

  • Benefits information is available at jobs.walgreens.com/benefits.
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