Pharmacy Intern

CVS Health • Fargo, ND

6d

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, gaining an overview of store, district, and regional operations. They assist the pharmacy team in keeping operations running smoothly and ensuring prescriptions are filled promptly, safely, and accurately while providing caring service. Interns follow standard operating procedures and best practices, communicate effectively, and contribute to a safe and inclusive environment. As their tenure increases, they take on greater responsibility for pharmacy operations and patient care, subject to applicable laws, training, and supervision.

The position requires regular and predictable attendance, including nights and weekends, and flexibility to meet scheduling and business needs. The posting describes this as a part-time position. The typical pay range is $20.00–$23.75. The position is eligible for a range of benefits and programs, depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to maintain attention and focus, concentrate on tasks, and pivot between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly customer-service approach, ability to notice and understand patient reactions, and ability to respond appropriately.
• Verbal and written communication skills to interact with patients and colleagues, including active listening and accurately conveying or receiving detailed information.
• Ability to use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottles required to fill a prescription.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to meet the stated physical demands, including mobility, extended periods upright, reaching, repetitive hand and finger movements, stooping, close visual acuity, and lifting or exerting the specified weights.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Help pharmacy teams fill prescriptions promptly, safely, and accurately, and provide caring service to patients.
• Create positive patient experiences by showing empathy and genuine care, offering health services, and solving or escalating patient problems.
• When appropriate and under the direct supervision of a licensed pharmacist, offer counseling, field medical questions, and collect patient medical history information.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain receptive to feedback, seek opportunities to develop clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where permitted and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; support vaccine preparation and administration, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting small items; occasionally lift or exert up to 20 pounds and frequently up to 10 pounds.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed