Pharmacy Intern

Jordan Valley Health • Springfield, MO

18d

About The Position

Jordan Valley Health (JVH) is a mission-driven organization focused on improving the health of individuals and families in underserved communities through access to comprehensive healthcare and strong relationships. The Pharmacy Intern supports safe, accurate, patient-centered pharmacy services while developing the knowledge, judgment, and professional behaviors needed to become a pharmacist. The intern works under the direct supervision of a licensed pharmacist and within the scope permitted by state and federal law, assisting with prescription processing, medication distribution, patient service, clinical and operational activities, and pharmacy and electronic health record systems.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English.
• Missouri Pharmacy Intern License.

Responsibilities

• Perform pharmacist-directed, patient-facing clinical and population health activities, including medication histories, adherence outreach, immunizations, health screenings, medication reconciliation, and patient education when trained and legally authorized.
• Support the pharmacist and pharmacy team in providing safe, accessible, patient-centered care in accordance with regulations, organizational policies, and the intern’s authorized scope of practice.
• Receive, interpret, enter, prepare, package, label, and distribute prescriptions under pharmacist supervision, following established workflow, quality assurance, and verification procedures.
• Use pharmacy systems and the electronic health record to maintain patient, prescriber, insurance, and medication information; process prescriptions and third-party claims; document authorized clinical activities; and support continuity and safety of care.
• Collect clinically relevant information from patients, identify potential medication-related problems, and refer counseling needs, therapeutic concerns, safety issues, and clinical exceptions to the pharmacist.
• Welcome patients, listen actively, communicate clearly and with cultural humility, protect privacy, address routine service needs, and appropriately escalate clinical or service concerns.
• Follow and promote pharmacy policies, procedures, medication safety standards, and patient service practices.
• Support medication inventory activities, including receiving and storing products, monitoring stock and expiration dates, rotating inventory, processing returns or recalls, and maintaining storage conditions and records.
• Assist with claim troubleshooting, prior authorizations, refill coordination, patient outreach, and communications with prescribers, insurers, and care-team members within assigned authority.
• Maintain confidentiality and comply with HIPAA, fraud, waste and abuse requirements, controlled substance safeguards, infection prevention practices, workplace safety standards, and applicable regulatory and accreditation requirements.
• Contribute to the education and development of students, interns, residents, apprentices, and new staff by sharing appropriate knowledge and fostering a supportive learning environment.
• Maintain a clean, organized, and safe work environment; complete assigned opening, closing, and administrative responsibilities; and support efficient pharmacy operations.
• Demonstrate reliability, accountability, ethical conduct, cultural humility, teamwork, and receptiveness to coaching; seek feedback and apply learning to develop pharmacist competencies.
• Participate in training, staff meetings, quality improvement initiatives, and assigned projects, and perform additional duties consistent with education, training, licensure, and organizational needs.

Benefits

• Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
• Free confidential Employee Assistance Program support, including counseling and crisis intervention.
• Pay on demand available.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed