Pharmacy Intern

CVS Health • Orange Park, FL

8d • $20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, with exposure to store, district, and regional operations. They assist the pharmacy team in keeping operations running smoothly and ensuring prescriptions are filled promptly, safely, and accurately while delivering caring service to patients. Interns follow standard operating procedures and best practices, communicate effectively, and help foster a safe, inclusive culture.

As their tenure increases, interns take on greater responsibility for the safety and effectiveness of pharmacy operations. Duties include following pharmacy workflows, supporting patient care and service, assisting with inventory, complying with applicable laws and company policies, and developing clinical and technical knowledge. Where permitted, interns may also complete required training and licensure steps to support vaccine preparation and administration, patient education, and monitoring and documentation related to adverse reactions.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, helpful customer-service approach and ability to notice and appropriately respond to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying or receiving detailed information.
• Ability to use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; control precision; stoop and bend; and perform close-visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; interns are encouraged to provide patient immunizations once state regulations are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures and pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
• Provide caring, empathetic service to patients, including helping at pick-up and drive-thru, responding by phone, offering immunizations and other services, and resolving or escalating patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete permitted basic inventory activities as directed, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to build clinical and technical knowledge, embrace feedback, and contribute to a high-performing team.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where allowed and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and collect, review, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed