Pharmacy Intern

SSM Health • Madison, WI

12h • Onsite

About The Position

As part of training to become a pharmacist, this role involves performing all duties of a pharmacy technician and working closely with a pharmacist to develop additional skills to the level of the intern's current education. The intern will assist pharmacists in preparing and dispensing medications, maintaining drug inventory, and maintaining patient records. This role operates under the direct supervision of a registered pharmacist and is restricted from performing duties legally exclusive to a registered pharmacist. Responsibilities include interacting with customers, answering phones, processing insurance billing, operating the cash register, and participating in record-keeping requirements.

Requirements

• Currently enrolled in a PharmD program.
• Students from class of 2028, 2029, and 2030.
• High School diploma/GED or 10 years of work experience.
• No experience required.

Responsibilities

• Provide customer service through greeting and acknowledging every customer, is knowledgeable of merchandise and assists customers within the pharmacy.
• Informs patients when delays are encountered with filling their prescriptions.
• Answers telephones and emails, responding to all inquiries which do not require the attention of a pharmacist.
• Records complete messages for follow up by another pharmacy member.
• Maintains electronic records related to patient profile, insurance and new, transferred or discontinued prescriptions.
• Performs all duties of a pharmacy technician.
• Bills insurance and/or customers for prescriptions and merchandise and can resolve questions and/or insurance rejections through proper channels.
• Uses an understanding of Medication Therapy Management (MTM) programs from different insurers to identify and flag qualifying patients.
• Maintains patient charges, payroll deductions and monthly billing per local policy.
• Follow appropriate cash handling and register procedures.
• Assembles/prepares/compounds medications for inpatient and outpatient use.
• Ensures that all doses are checked by a pharmacist prior to dispensing/delivery to nursing units.
• Accurately and efficiently prepares IV medications including parenteral nutrition and chemotherapy.
• Assures medications are available for patients by assisting in inventory control including: ordering, checking in orders, stocking shelves, updating the computerized inventory system, rotating stock, processing recalls and conducting quarterly inspections of all areas where drugs are stored in the pharmacy for outdated and unusable medications and quarantining them in a separate are from useable stock.
• Fills medication carts and/or medication dispensing machines.
• Regularly sorts and puts away returned meds.
• Prepares hand packs.
• Prepares infusion products utilizing appropriate sterile technique procedures.
• Follows all procedures for documenting and dispensing controlled substances.
• Handles controlled substances in a manner that ensures accountability and security.
• Under Pharmacist supervision, counsel and/or provide information on drugs, their pharmacological action, dosage, contraindications, reactions, etc., to physicians, nurses, patients, and other interested parties as warranted, and with discretion.
• Under Pharmacist supervision, determine that medication dispensed to patients is correct as to drug, route of administration, strength, and expiration date.
• Review patient medication profiles and/or chart to ensure the accuracy of the drug and/or dosage ordered when appropriate.
• Under Pharmacist supervision, make routine rounds as required to obtain current patient information and provide professional services to customers.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• One week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Instant access to earned, unpaid base pay before payday through DailyPay (fees may apply).
• Upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED