Pharmacy Intern

CVS Health • Charleston, SC

7d • $20 - $24 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. The role supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring patient service and following Standard Operating Procedures and best practices.

As experience grows, the intern takes on increasing responsibility for pharmacy operations, patient safety, and service. Work may include supporting prescription fulfillment, patient interactions, counseling and prescription-related communications under pharmacist supervision and as permitted by law, inventory tasks, and additional patient health services. Where allowed and after meeting applicable requirements, the intern may support immunization activities. The role also involves completing required training, maintaining legal and ethical compliance, and contributing to a safe, inclusive, high-performing team.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate, shift quickly between tasks, and verify prescription information and label accuracy.
• Ability to provide friendly customer service, understand patients’ reactions, and respond appropriately.
• Verbal and written communication skills, including active listening and accurate communication of detailed information.
• Mathematical reasoning skills to calculate quantities, days’ supply, and bottles needed to fill prescriptions.
• Ability to identify challenging patient or colleague interactions and select an appropriate response.
• Ability to meet the physical demands of the role, including standing and mobility for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, repetitive finger movements, and close visual work; and occasionally lifting or exerting up to 20 pounds.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; after meeting state requirements, pharmacy interns are expected to strive to provide patient immunizations.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences to develop pharmacy knowledge and skills.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off.
• Support safe, accurate, and timely prescription fulfillment and smooth pharmacy operations.
• Provide empathetic, personalized patient service, including offering immunizations and other services where appropriate, and resolving or escalating patient concerns.
• Offer counseling, respond to medical questions, and obtain patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulations.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed