Pharmacy Intern

CVS Health • North Port, FL

20d

About The Position

CVS Health’s 3rd year Pharmacy Intern role gives pharmacy students practical experience applying their pharmacy-school learning in a retail pharmacy. Under the direction of a preceptor, interns complete a comprehensive training roadmap made up of Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. The role prepares interns for increasing responsibility and a future Pharmacist role.

In the pharmacy, interns support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately. They follow Standard Operating Procedures and pharmacy workflow processes, provide caring patient service, and work with the pharmacy team to support patient health. Responsibilities and scope are subject to applicable law, regulation, training, and supervision. Where permitted and supported by required training, interns may also assist with immunizations and other patient health services.

This position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within the designated timeframe. The role involves sustained mobility and standing, handling and moving items, repetitive hand and finger movements, reaching, stooping, and close visual work. Occasional lifting or exertion of up to 20 pounds and frequent lifting or exertion of up to 10 pounds are described.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and quickly shift between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, helpful customer-service approach and ability to recognize and respond appropriately to patients’ reactions.
• Verbal and written communication skills sufficient to interact with patients and colleagues, listen actively, understand information, and convey detailed instructions accurately.
• Ability to use math for prescription-related calculations, such as tablet quantities, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and select an appropriate response.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; extend arms in multiple directions; adjust machines precisely; stoop; and perform close visual tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
• Ability to work in the home store and other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences and activities that develop pharmacy skills and provide exposure to store, district, and regional operations.
• Follow company Standard Operating Procedures at each workstation to support Pharmacists and Technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer to counsel, answer medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices, as responsibilities increase.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge; contribute to a high-performing team and a safe, inclusive, engaging work environment.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowable by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; support vaccine preparation and administration; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and collect, track, and document applicable patient information.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks required by the role, including remaining upright for extended periods, handling and scanning items, reaching, repetitive finger work, adjusting machines precisely, stooping, and close visual work.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed