Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, delivers customer service, and learns pharmacy policies, procedures, and practices in preparation for a future pharmacist career. Under pharmacist supervision, the intern assists with pharmacy operations and patient care within the state scope of practice for pharmacy interns. Duties include prescription processing and dispensing, customer assistance, inventory management, cash handling, telephone calls, maintaining the pharmacy area, completing training, and keeping current with developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer service practices, including proactive assistance, identifying customer needs, and following through until customers are satisfied.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with applicable state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party processing, filling, and dispensing duties in accordance with standard operating procedures.
- Assist pharmacists and other healthcare providers with patient care and services within the intern's state scope of practice, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies.
- Follow the company's Good Faith Dispensing policy.
- Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
- Maintain adequate pharmacy supplies and keep the department clean, neat, and orderly.
- Follow company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training, special assignments, and other assigned tasks.
- Maintain knowledge and skills in healthcare and pharmacy, including awareness of current developments.
Benefits
- Benefits information is available at jobs.walgreens.com/en/benefits.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
