Pharmacy Intern

CVS Health

15d • $20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, and provides an overview of store, district, and regional operations. In the pharmacy, they support smooth operations and the prompt, safe, and accurate fulfillment of prescriptions while providing caring patient service. They learn to follow Standard Operating Procedures, pharmacy best practices, and effective communication practices, and to contribute to a safe and inclusive culture.

As their tenure increases, interns take on greater responsibility for pharmacy operations and patient safety. They work across pharmacy stations, support patient interactions and services, assist with inventory, comply with applicable laws and company policies, and seek feedback and opportunities to strengthen clinical and technical knowledge. Where permitted, they may also support vaccination activities after completing applicable training and licensure requirements.

This is a part-time position. The typical pay range is $20.00–$23.75. Benefits and programs vary based on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Maintain regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Look for ways to help people and do so in a friendly manner; notice and understand patients’ reactions and respond appropriately.
• Use and understand verbal and written communication with patients and colleagues, and practice active listening.
• Use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the position’s physical demands, including standing and mobility for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, stooping, and handling objects; and performing close-visual-acuity tasks.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap, including Key Learning Experiences that build skills for a future Pharmacist role.
• Follow company Standard Operating Procedures at each workstation to support Pharmacists and Technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and solicit patients’ medical histories when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and maintain a growth mindset.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs supporting colleagues’ physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed