Pharmacy Intern

Walgreens • Cleveland, MS

5d • $20 - $31

About The Position

The Pharmacy Intern learns to provide a high-quality patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering distinctive customer service. The intern learns and promotes pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role.

Under pharmacist supervision, the intern assists with pharmacy practice and patient-care services within the state scope of practice for pharmacy interns. Duties include processing prescriptions, supporting patient counseling and health services, reporting prescription errors, handling appropriate calls, helping customers, and assisting with inventory and department upkeep. The intern completes required training and maintains knowledge of developments in healthcare and pharmacy.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Greet and assist customers and patients, resolve issues, answer questions, and build strong customer relationships.
• Model customer-service best practices, including proactive assistance, identifying customer needs, and providing service until customers are satisfied.
• Learn from store and pharmacy team members, field leadership, and customers or patients.
• Under pharmacist supervision, assist in pharmacy practice in accordance with state, federal, and company policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned prescription-entry, third-party processing, filling, and dispensing duties in accordance with Walgreens standard operating procedures.
• Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company pharmacy-error and Quality Improvement Program procedures.
• Follow the Walgreen Co. Good Faith Dispensing policy.
• Register sales on the assigned cash register, collect and handle cash as required, and help customers locate over-the-counter products.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• Help maintain the pharmacy department by ensuring it has adequate supplies and is clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete required training and special assignments or other tasks as assigned.
• Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

Benefits

• Benefits are referenced at jobs.walgreens.com/en/benefits; specific benefits are not listed in the job description.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed