Pharmacy Intern

CVS Health • Williston, VT

14d

About The Position

CVS Health’s 3rd year Pharmacy Interns apply their pharmacy-school learning in real-world practice while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations.

In the pharmacy, interns assist the team with smooth operations and prompt, safe, accurate prescription fulfillment, while providing caring service. They learn pharmacy workflows, standard operating procedures, best practices, and effective communication. They are expected to contribute to a safe, inclusive, and engaging team culture and to develop clinical and technical knowledge through feedback and hands-on experience. Where permitted by law and supported by required training and certification, interns may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. The position requires regular and predictable attendance, including nights and weekends, and the ability to travel to other stores in the market as business needs require.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate over time and pivot quickly between tasks to meet patient and business needs.
• Be able to confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including responding appropriately to patients’ reactions.
• Use verbal and written communication effectively and demonstrate active listening.
• Use mathematical reasoning for tasks such as calculating quantities to dispense and days’ supply.
• Identify challenging patient or colleague interactions and choose an appropriate response.
• Meet the position’s physical demands, including standing or remaining upright for extended periods, mobility, reaching, repetitive finger movements, precision control, stooping, close visual acuity, and lifting or exerting force as described in the posting.
• Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• One or more years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; pharmacy interns are encouraged to provide patient immunizations once state requirements are met.
• Ability to work in the home store and other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Help pharmacy teams manage and improve patient health while delivering empathetic, personalized service and resolving or escalating patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical histories when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where permitted and appropriately trained and certified.
• Where permissible and after meeting applicable requirements, obtain Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Meet regular and predictable attendance requirements, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed