Pharmacy Intern

CVS Health • El Paso, TX

10d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply their pharmacy-school learning in retail practice while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, practical activities, and time with district leaders, while gaining exposure to store, district, and regional operations. In the pharmacy, they support smooth operations, prompt and accurate prescription fulfillment, and caring patient service. They learn to follow Standard Operating Procedures and best practices, communicate effectively, and contribute to a safe, inclusive, and engaging team culture. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work in other stores in the market as needed. This is a part-time position.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift between tasks quickly, and verify prescription information and label accuracy.
• Customer-service and teamwork abilities, including friendly assistance, awareness of patient reactions, and appropriate responses.
• Verbal and written communication skills, including active listening and accurate exchange of detailed information.
• Mathematical reasoning sufficient to calculate quantities such as tablets to dispense, days’ supply, and bottle quantities.
• Problem-resolution skills to identify challenging interactions and choose an appropriate course of action.
• Ability to meet the stated physical demands, including extended periods upright, reaching, repetitive finger movement, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences to build readiness for a Pharmacist role.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices as appropriate.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and remain flexible to scheduling and business needs, including travel to other market stores when needed.
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform required physical and communication tasks, including remaining upright for extended periods, handling and moving items, visually inspecting information, and accurately conveying and receiving spoken instructions.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed