Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience while assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models excellent customer service, and learns pharmacy policies, procedures, and practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy operations and patient care within the state scope of practice, including prescription processing and dispensing, patient counseling, and services such as blood pressure checks and medication therapy management. The intern also supports customer service, sales transactions, inventory management, pharmacy upkeep, required training, and ongoing development of healthcare and pharmacy knowledge.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer service best practices, including Walgreens service traits and positive interpersonal habits.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with state and federal regulations and company policy.
- Perform assigned prescription entry, third-party processing, filling, and dispensing duties under pharmacist supervision and according to standard operating procedures.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling, blood pressure services, and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies.
- Follow the company's Good Faith Dispensing policy and Pharmacy Code of Conduct.
- Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments, and filing claims for overages, shortages, order errors, or damaged prescription drugs.
- Maintain knowledge of asset protection techniques.
- Help maintain the Pharmacy Department by ensuring it has adequate supplies and is clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training, special assignments, and other assigned tasks.
- Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Benefits
- Benefits information is available at jobs.walgreens.com/en/benefits.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
