Pharmacy Intern

CVS Health•Pascagoula, MS
•$20 - $24•Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under a preceptor’s direction, interns complete a comprehensive training roadmap featuring Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. Interns assist pharmacy teams with smooth operations and the prompt, safe, and accurate fulfillment of prescriptions. They learn to follow Standard Operating Procedures and best practices, communicate effectively, provide caring patient service, and contribute to a safe and inclusive workplace. With increasing tenure, they take on greater responsibility for pharmacy operations and patient safety. Where permitted and supported by training and certification, duties may include patient health services and immunization support. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Be able to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Demonstrate friendly customer service, recognize and respond appropriately to patient reactions, and work effectively as part of a team.
  • Use verbal and written communication effectively with patients and colleagues, including active listening and accurate communication of detailed information.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Be mobile and remain upright for extended periods; lift, scan, and bag items; reach, stretch, and extend hands and arms; perform repetitive finger movements and precise machine adjustments; stoop and bend to move items; and maintain close visual acuity for tasks such as reading and inspecting small parts.
  • Occasionally lift or exert up to 20 lbs.; frequently lift or exert up to 10 lbs.; and consistently exert negligible force to move objects.
  • Be able to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability and willingness to become immunization certified once state regulations are met.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences and activities that build pharmacy aptitude.
  • Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Help the pharmacy team fill prescriptions promptly and accurately and keep pharmacy operations running smoothly.
  • Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services when appropriate; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, embrace a growth mindset, and respond to feedback.
  • Remain flexible for scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and collect, review, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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