Pharmacy Intern

CVS Health•Pahoa, HI
•$21 - $24•Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and prepare for a future Pharmacist role. Under a preceptor’s direction, the intern completes a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role requires following standard operating procedures and best practices, communicating effectively, and contributing to a safe and inclusive team culture. As experience grows, the intern takes on increasing responsibility for pharmacy operations and patient care, within applicable laws and under pharmacist supervision. Depending on state rules and training, the intern may support immunizations and other patient health services. This is a part-time position. The typical pay range is $20.50–$24.25. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks, shift between tasks quickly, and verify prescription information and label accuracy.
  • Ability to provide friendly customer service, understand patient reactions, and respond appropriately.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening.
  • Mathematical reasoning skills for prescription-related calculations, such as tablet quantities and days’ supply.
  • Ability to assess challenging patient or colleague interactions and select an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements; and maintain close visual acuity.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Ability to communicate detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and pursue providing patient immunizations once state regulations are met.
  • Ability to work in the home store and at other locations across the market as business needs require.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, and learn about store, district, and regional operations.
  • Follow company standard operating procedures and pharmacy workflow procedures to support safe, accurate prescription fulfillment.
  • Assist the pharmacy team with production, pick-up, drive-thru, and drop-off workflows.
  • Provide empathetic, personalized patient service, including helping resolve or escalate patient concerns.
  • Offer counseling, field medical questions, and collect patient medical history when appropriate and under direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete permitted inventory activities, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, accept feedback, and contribute to a high-performing team.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, and patient privacy and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, when allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensing and training to obtain Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect and document patient information.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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