Pharmacy Intern

CVS Health•Albany, OR

7d•$20 - $24•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while developing skills in preparation for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap consisting of Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. The role involves following standard operating procedures and pharmacy workflows, communicating effectively, contributing to a safe and inclusive team culture, and taking on increasing responsibility as tenure grows. Where permissible and with required training, the intern may also support immunizations and other patient health care services.

Requirements

Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks, pivot between tasks, and verify prescription information and label accuracy.
Ability to provide friendly assistance, understand patient reactions, and respond appropriately.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Mathematical reasoning skills to calculate quantities, days’ supply, and medication packaging needs.
Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
Ability to meet the physical demands of the role, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, precise equipment adjustment, stooping, and close visual work.
Ability to communicate and receive detailed spoken instructions accurately.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
Ability to work in the home store and at other market locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide empathetic, personalized service to patients, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate under direct supervision of a licensed pharmacist.
Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge while contributing to a high-performing team.
Remain flexible for scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
Where supporting immunizations, monitor for and respond to adverse reactions, report events as required, and review, collect, track, and document applicable patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.