Pharmacy Intern

CVS Health • Highland Park, NJ

5d • $21 - $24 • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply their pharmacy-school learning in real-world practice under the direction of a preceptor, preparing for increasing responsibility and a future Pharmacist role. Interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. In retail pharmacies, they support smooth pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients.

Interns learn and follow pharmacy workflow procedures, Standard Operating Procedures, and best practices, and communicate effectively with patients and colleagues. They develop clinical and technical skills, contribute to a safe and inclusive team culture, and take on increasing responsibility for pharmacy operations as their tenure increases. Where permitted and appropriately trained, they may also support immunizations and other patient health care services.

This is a part-time position. The typical pay range is $20.50–$24.25. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks, switch quickly between tasks, and confirm prescription information and label accuracy.
• Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to complete the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger movements; close visual work; and occasionally lifting or exerting up to 20 pounds.
• Ability to accurately convey and receive detailed information through spoken communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at pharmacy workstations, including production, pick-up, drive-thru, and drop-off.
• Assist pharmacy teams in ensuring prescriptions are fulfilled promptly, safely, and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
• Where permitted, complete licensure and training requirements for Technician Immunizer status; help prepare and administer vaccines; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions; and collect, review, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed