Pharmacy Intern

CVS Health • Madison, WI

4d • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, with exposure to store, district, and regional operations. They support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while delivering caring service to patients. Interns learn and apply pharmacy workflows, Standard Operating Procedures, best practices, and effective communication, contributing to a safe, inclusive, and engaging team culture.

As their tenure increases, interns take on greater responsibility for pharmacy operations, patient safety, and service. Depending on state law and required training, duties may include supporting immunizations and other health services, including point-of-care testing and offsite clinics. This is a part-time position. The typical pay range is $20.50–$24.25. The application window is anticipated to close on 01/25/2027.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly customer service, awareness of patient reactions, and ability to respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
• Mathematical reasoning sufficient to determine quantities to dispense, days’ supply, and bottle requirements.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to be mobile and remain upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform close-vision tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Ability to communicate detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap focused on Key Learning Experiences, activities, and exposure to store, district, and regional operations.
• Follow company Standard Operating Procedures at each workstation and pharmacy workflow procedures for production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring patient service by creating personalized interactions, offering immunizations and other services where appropriate, and resolving or escalating patient concerns.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed Pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowed by law and supported by required training and certification.
• Where permissible and appropriately trained, obtain Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform assigned additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed