Pharmacy Intern

CVS Health • Spokane, WA

4d • $21 - $25 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role requires consistent use of standard operating procedures, best practices, and effective communication, as well as contributing to a safe, inclusive environment where patients and colleagues feel valued.

As experience grows, the intern assumes increasing responsibility for safe and effective pharmacy operations. Duties may include supporting workflow at production, pick-up, drive-thru, and drop-off; assisting patients and escalating concerns; offering counseling and gathering medical history under a licensed pharmacist’s direct supervision; handling prescriptions and prescriber communications where state regulations allow; supporting inventory activities; and delivering additional patient health services when legally permitted and properly trained. Where permitted, interns may pursue Technician Immunizer status and support vaccine preparation and administration after meeting applicable requirements.

This is a part-time position. The stated typical pay range is $20.75–$25.25. Benefits may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Ability to use verbal and written communication with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken information.
• Ability to use mathematics to calculate quantities, days’ supply, and bottle counts for prescriptions.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger and hand tasks; stoop; and maintain close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• One or more years of related work experience in pharmacy, retail, medical, or customer service.
• Ability and willingness to become immunization certified once state requirements are met.
• Ability to work at the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences to develop pharmacy knowledge and prepare for increasing responsibility.
• Follow company standard operating procedures and pharmacy workflow procedures to help ensure safe, accurate, and timely prescription fulfillment.
• Assist pharmacy teams at production, pick-up, drive-thru, and drop-off workstations.
• Provide empathetic, personalized patient service; offer immunizations and other services when appropriate; resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate and under a licensed pharmacist’s direct supervision.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge; contribute to a high-performing team and a safe, inclusive workplace.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and supported by required training and certification.
• Where permitted and qualified, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Where supporting immunizations, monitor for and respond to adverse reactions, report adverse events as required, and collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Apply attention, focus, communication, mathematical reasoning, customer-service, and problem-resolution skills to support patients and pharmacy operations.
• Perform the physical tasks required for the role, including standing or remaining upright, lifting and moving items, reaching, repetitive hand and finger movements, stooping, and visually inspecting or transcribing information.
• Perform any additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed