Pharmacy Intern

Walgreens•Sun City, AZ

10d

About The Position

The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and champions pharmacy policies, procedures, and customer service best practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient care services within the state scope of practice for pharmacy interns, and helps with pharmacy operations, inventory, and department upkeep. The intern also completes required training and maintains knowledge and skills in healthcare and pharmacy.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
Model and share customer service best practices, including Walgreens service traits and interpersonal habits.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company requirements.
Comply with the Walgreen Co. Pharmacy Code of Conduct and applicable standard operating procedures.
Enter, process, fill, and dispense prescriptions as assigned and supervised by a pharmacist.
Assist pharmacists and other healthcare providers with patient counseling and other services within the state scope of practice for pharmacy interns, such as blood pressure services and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
Follow the Walgreen Co. Good Faith Dispensing policy.
Register related sales on the assigned cash register and collect and handle cash as required.
Help customers locate products, including taking them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Assist with pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Use knowledge of company asset protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
Help maintain the Pharmacy Department by keeping it adequately supplied, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.