Pharmacy Intern

CVS Health•New Port Richey, FL

8d•$20 - $24•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role requires consistent use of standard operating procedures and best practices, effective communication, and contributions to a safe, inclusive, and engaging workplace. As experience increases, the intern takes on greater responsibility for pharmacy operations and patient care, subject to applicable laws, regulations, supervision, training, and certification. Where permitted, responsibilities may include supporting immunizations and other patient health services. This is a part-time position. The stated typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to support patient safety.
Friendly, helpful customer-service approach; ability to understand patient reactions and respond appropriately.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Ability to use mathematics for prescription-related calculations, such as quantity, days’ supply, and bottle counts.
Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and extend the hands and arms; perform repetitive finger movements and precise control of machines; stoop and bend; and perform close-vision tasks.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Ability to communicate detailed or important spoken instructions accurately and receive detailed information orally.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability and willingness to become immunization certified once state regulations are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
Assist the pharmacy team in filling prescriptions promptly, safely, and accurately.
Provide empathetic, personalized patient service; offer immunizations and other services when appropriate; and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and collect patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics voluntarily where allowed and supported by required training and certification.
Where permitted, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and review, collect, track, and document applicable patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.