Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling a distinctive customer experience and learning pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern supports pharmacy operations, prescription processing and dispensing, patient care services within the state scope of practice, and inventory management. The intern also assists customers, handles assigned sales and telephone calls, maintains the pharmacy area, completes required training, and keeps current with developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve customer issues, answer questions, and develop strong customer relationships.
- Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and comply with state, federal, company, and Pharmacy Code of Conduct requirements.
- Enter, process, fill, and dispense prescriptions in accordance with Walgreens standard operating procedures and pharmacist direction.
- Assist pharmacists and other healthcare providers with patient care services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
- Adhere to the company's Good Faith Dispensing policy.
- Register assigned sales, collect and handle cash as required, and assist customers in locating over-the-counter products.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
- Help maintain a stocked, clean, neat, and orderly Pharmacy Department.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training, maintain healthcare and pharmacy knowledge and skills, and complete special assignments and other tasks as assigned.
Benefits
- Benefits information is available at jobs.walgreens.com/en/benefits.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
