Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and develops knowledge of pharmacy policy, procedures, and customer service practices in preparation for a future pharmacist career. Under pharmacist supervision, the intern assists with pharmacy practice and patient care within the state scope of practice for pharmacy interns. Duties include prescription processing, patient counseling and other health services, customer service, cash register operations, telephone calls, inventory management, and maintaining the pharmacy department. The intern also completes required training and keeps current with healthcare and pharmacy developments.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer service best practices, including proactive assistance and courteous interpersonal habits.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in pharmacy practice under pharmacist supervision and in accordance with state and federal regulations, company policies, and the Pharmacy Code of Conduct.
- Enter, process, fill, and dispense prescriptions according to standard operating procedures and pharmacist direction.
- Assist pharmacists and other healthcare providers with patient care within the state scope of practice, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program procedures.
- Follow the company's Good Faith Dispensing policy.
- Register sales at the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for shipment overages, shortages, errors, or damaged prescription drugs.
- Help maintain the pharmacy department by keeping it stocked, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training, special assignments, and other assigned tasks.
- Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
Education Level
No Education Listed
