Pharmacy Intern

CVS Health•Tampa, FL
•$20 - $24•Onsite

About The Position

The 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, and gains an overview of store, district, and regional operations. The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. The role follows company procedures and best practices, communicates effectively, and contributes to a safe, inclusive environment. As experience increases, the intern takes on additional responsibility for safe and effective pharmacy operations. Duties include following pharmacy workflows, supporting patient care and inventory activities, and complying with applicable laws, regulations, professional standards, ethical principles, and CVS policies. Where permitted and appropriately trained, the intern may support immunizations and other patient health care services. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible colleagues may receive benefits and programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility; these include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Ability to concentrate over time and pivot between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Friendly, helpful customer service and ability to understand and respond appropriately to patients’ reactions.
  • Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
  • Ability to use mathematics to determine quantities such as tablets to dispense and days’ supply.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate response.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; control precision; stoop and bend; and perform close-visual-acuity tasks.
  • Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; consistently exert negligible force to move objects.
  • Ability to accurately convey detailed spoken instructions and receive detailed information orally.
  • Regular and predictable attendance, including nights and weekends.

Nice To Haves

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability and willingness to become immunization certified once state requirements are met.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap and Key Learning Experiences under the direction of a preceptor.
  • Follow company Standard Operating Procedures and pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations.
  • Help ensure prescriptions are filled promptly, safely, and accurately.
  • Provide caring, personalized patient service; offer immunizations and other services when appropriate, and resolve or escalate patient concerns.
  • Offer counseling, address medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and company policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
  • Where permitted, meet additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, report events as required, and collect, review, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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