Pharmacy Intern

CVS Health•San Antonio, TX
•$20 - $24•Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and develop skills in preparation for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. The intern supports pharmacy operations and the pharmacy team in filling prescriptions promptly, safely, and accurately and providing caring service. The role involves following Standard Operating Procedures and pharmacy workflow, communicating effectively, contributing to a safe and inclusive team culture, and taking on increasing responsibility as experience grows. Where permitted by law and supported by required training and certification, the intern may provide additional patient health services, including immunizations, point-of-care testing, and offsite clinics. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy to ensure patient safety.
  • Ability to help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening.
  • Mathematical reasoning skills to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements and precise adjustments; and maintain close visual acuity for tasks such as reading and inspecting small items.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Ability to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • One or more years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability and willingness to become immunization certified once state regulations are met.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Follow company Standard Operating Procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide positive patient experiences through empathetic, personalized service; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, pursue a growth mindset, and expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs and voluntarily travel to stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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