Pharmacy Intern

Jordan Valley Health•Springfield, MO

About The Position

The Pharmacy Intern supports safe, accurate, and patient-centered pharmacy services while developing the knowledge, judgment, and professional behaviors required of a future pharmacist. Working under the direct supervision of a licensed pharmacist and within the scope permitted by state and federal law, the intern assists with prescription processing, medication distribution, patient service, clinical and operational activities, and use of pharmacy and electronic health record systems. Jordan Valley Health is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. It provides primary medical, dental, vision, and behavioral health services, with a mission to improve community health through access and relationships. Employees must provide proof of vaccination for Flu, Hepatitis B, and Tuberculosis (TB).

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English.
  • Must hold a Missouri Pharmacy Intern License.

Responsibilities

  • Perform pharmacist-directed, patient-facing clinical and population health activities, including obtaining medication histories, conducting adherence outreach, administering immunizations, completing health screenings and medication reconciliation, and providing patient education when trained and legally authorized.
  • Support the pharmacist and pharmacy team in delivering safe, accessible, patient-centered care in accordance with applicable regulations, organizational policy, and the intern’s authorized scope of practice.
  • Receive, interpret, enter, prepare, package, label, and distribute prescriptions under pharmacist supervision, following workflow, quality assurance, and pharmacist verification procedures.
  • Use pharmacy systems and the electronic health record to maintain patient, prescriber, insurance, and medication information; process prescriptions and third-party claims; document authorized clinical activities; and support continuity and safety of care.
  • Collect clinically relevant information from patients, recognize potential medication-related problems, and refer counseling needs, therapeutic concerns, safety issues, and clinical exceptions to the pharmacist.
  • Welcome patients, listen actively, communicate clearly and with cultural humility, protect privacy, address routine service needs, and escalate clinical or service concerns appropriately.
  • Apply and champion pharmacy policies, procedures, medication safety standards, and patient service practices.
  • Support medication inventory activities, including receiving and storing products, monitoring stock levels and expiration dates, rotating inventory, processing returns or recalls, and maintaining required storage conditions and records.
  • Assist with claim troubleshooting, prior authorization activities, refill coordination, patient outreach, and communication with prescribers, insurers, and care-team members within assigned authority.
  • Maintain confidentiality and comply with HIPAA, fraud, waste and abuse requirements, controlled substance safeguards, infection prevention practices, workplace safety standards, and other applicable requirements.
  • Contribute to the education and development of students, interns, residents, apprentices, and new staff by sharing appropriate knowledge and fostering a supportive learning environment.
  • Maintain a clean, organized, and safe work environment; complete assigned opening, closing, and administrative responsibilities; and support efficient pharmacy operations.
  • Demonstrate reliability, accountability, ethical conduct, cultural humility, teamwork, and receptiveness to coaching; seek feedback and apply learning to develop pharmacy competencies.
  • Participate in training, staff meetings, quality improvement initiatives, and assigned projects, and perform additional duties consistent with education, training, licensure, and organizational needs.

Benefits

  • Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
  • Free confidential Employee Assistance Program support for personal and professional challenges, including counseling and crisis intervention.
  • Pay on demand available.
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