Pharmacy Intern

Walgreens•Moline, IL

6d•$20 - $31

About The Position

The Pharmacy Intern learns to provide a high-quality patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling a distinctive customer experience and learning pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under a pharmacist’s supervision, the intern assists with pharmacy practice and prescription processing, supports patient care services within the state scope of practice, and helps with pharmacy operations such as inventory, sales, and maintaining the department. The intern completes required training and keeps healthcare and pharmacy knowledge current.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build strong customer relationships.
Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned and supervised prescription entry, third-party processing, filling, and dispensing in accordance with standard operating procedures.
Assist pharmacists and other healthcare providers with patient care services within the state scope of practice for pharmacy interns, including patient counseling, blood pressure services, and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Adhere to the Walgreen Co. Good Faith Dispensing policy.
Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for shipment overages, shortages, order errors, and damaged prescription drugs.
Help maintain the Pharmacy Department by ensuring adequate supplies and keeping it clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful coworker relationships.
Complete required training and special assignments or other tasks as assigned.
Maintain healthcare and pharmacy knowledge and skills, including awareness of current developments.