Pharmacy Intern

CVS Health•Longboat Key, FL
•$20 - $24•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for pharmacist responsibilities. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. They assist the pharmacy team with smooth operations, prompt and accurate prescription fulfillment, patient service, and consistent use of standard operating procedures and best practices. Interns are expected to demonstrate empathy, communicate effectively, contribute to a safe and inclusive culture, and take on increasing responsibility as their experience grows. The role includes supporting pharmacy workflow and patient care under the direct supervision of a licensed pharmacist where required. Where permitted by law, interns may also support immunizations after meeting applicable training and licensure requirements. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate over time, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Ability to help patients in a friendly manner, understand their reactions, and respond appropriately.
  • Ability to use verbal and written communication with patients and colleagues, including active listening.
  • Ability to use math to solve prescription-related problems, such as determining quantities and days’ supply.
  • Ability to identify challenging interactions and select an appropriate course of action.
  • Ability to meet the listed physical demands, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
  • Ability to convey and receive detailed spoken information accurately.

Nice To Haves

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide caring, personalized patient experiences at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient concerns.
  • Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where legally permitted and supported by required training and certification.
  • Where permissible and appropriately trained, complete requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, report adverse reaction events as required, and review, collect, track, and document applicable patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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