Pharmacy Intern

CVS Health • Burlington, VT

6d • $20 - $42

About The Position

CVS Health is seeking a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and prepare for a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. Work is guided by Standard Operating Procedures, best practices, effective communication, and applicable laws and regulations.

As experience grows, the intern takes on increasing responsibility for pharmacy operations and patient care. Duties may include assisting with prescription fulfillment and patient interactions, supporting inventory activities, and delivering additional health care services where permitted by law and supported by training and certification. Where permissible, the intern may also complete requirements for Technician Immunizer status and support vaccine preparation and administration. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

This is a part-time position. The typical pay range is $20.00–$42.00. Eligible benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks, pivot quickly between tasks, and confirm prescription information and label accuracy.
• Ability to provide friendly assistance, recognize patients’ reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues; ability to listen actively and understand detailed spoken instructions.
• Mathematical reasoning skills, including calculating quantities to dispense and days’ supply.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; handle and precisely adjust equipment; and perform work requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Ability to convey detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; pharmacy interns are encouraged to provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Assist the pharmacy team in ensuring safe, accurate, and timely prescription fulfillment.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to develop clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible for scheduling and business needs and travel voluntarily to other market stores for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed