Pharmacy Intern

CVS Health • Pittsburgh, PA

6d • $20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, as well as exposure to store, district, and regional operations. In the pharmacy, they support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. They follow standard operating procedures, best practices, and effective communication practices, and contribute to a safe, inclusive, and engaging culture.

With experience, interns take on greater responsibility for pharmacy operations and patient care. Duties may include supporting prescription workflow, interacting with patients, taking or clarifying prescriptions where allowed by state regulation, assisting with inventory, and providing additional health care services when legally permitted and appropriately trained. Where permitted, interns may complete additional licensing and training requirements to support vaccine preparation and administration.

This is a part-time position. The typical pay range is $20.00–$23.75. Benefits may vary by hours worked and eligibility and include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
• Ability to provide friendly assistance, recognize and respond appropriately to patients’ reactions, and work as part of a team.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying and receiving detailed spoken instructions.
• Mathematical reasoning skills, including calculating quantities to dispense and days’ supply.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements; and operate or adjust machines precisely.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visual inspection of small parts.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability and willingness to become immunization certified once state regulations are met.
• Ability to work at the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Support pharmacists and technicians in managing and improving patient health and help ensure prescriptions are fulfilled promptly, safely, and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient concerns.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those covering patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where legally allowed and supported by required training and certification.
• Where permitted, obtain required licensure and training for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, review, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed