Pharmacy Intern

CVS Health•Detroit, MI
•$20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Intern role provides hands-on training to apply pharmacy-school learning in a retail pharmacy setting and prepare for a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap featuring Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service. The role involves following Standard Operating Procedures and pharmacy workflow, communicating effectively, and contributing to a safe and inclusive culture. As experience grows, the intern takes on increasing responsibility for operational safety and effectiveness, while developing clinical and technical knowledge. Where permitted and supported by required training and certification, the intern may also provide additional patient health care services, including immunizations, point-of-care testing, and staffing offsite clinics. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits may depend on hours worked and eligibility and include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. The application window is anticipated to close on 11/04/2027.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess or be in the process of obtaining valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy to ensure patient safety.
  • Ability to assist people in a friendly manner, notice and understand patient reactions, and respond appropriately.
  • Ability to use and understand verbal and written communication with patients and colleagues, including active listening.
  • Ability to use mathematics to solve dispensing-related problems, such as determining tablet quantities, days’ supply, or bottle quantities.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements and precise adjustments; and perform tasks requiring close visual acuity.
  • Occasionally lift up to 20 pounds or exert up to 20 pounds of force; frequently lift up to 10 pounds or exert up to 10 pounds of force; consistently move objects using negligible force.
  • Ability to accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified; once state regulations are met, interns are expected to strive to provide patient immunizations.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
  • Follow company Standard Operating Procedures at pharmacy workstations to support Pharmacists and Technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide positive patient experiences with empathy and care, including assisting patients at pick-up, drive-thru, and over the phone; offering immunizations and other services; and resolving or escalating patient problems.
  • Offer counseling, answer medical questions, and solicit patient medical history when appropriate and under the direct supervision of a licensed Pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where legally permitted and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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