Pharmacy Intern

Kroger•Fairlawn, VA

13d

About The Position

The Pharmacy Intern helps create an outstanding customer experience by providing exceptional service, maintaining a safe and clean department, and supporting the department manager in meeting sales, profit, and quality assurance goals. The intern embraces the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Under pharmacist supervision, the role supports prescription processing and dispensing, customer counseling, immunizations, inventory tasks, and general pharmacy operations.

Requirements

Actively enrolled in a US school of pharmacy.
Hold a current state-issued Pharmacy Intern license.

Responsibilities

Promote trust and respect among associates.
Help customers feel welcome and appreciated by answering questions about products in the department and throughout the store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers and assist with over-the-counter medication recommendations.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication, contact prescribers’ offices for authorization, and accurately bag and deliver filled prescriptions to customers.
Process customers’ third-party insurance information and contact insurance companies on their behalf when necessary.
Facilitate charge purchases for customers.
Accurately accept and interpret oral and written prescriptions for fills and refills.
Clean the department.
Provide immunizations under the supervision of a pharmacist.
Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify the pharmacist on duty about any prescription incident they become aware of.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably and cooperatively, without confrontation.
Handle customer and business information with honesty and integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.