Pharmacy Intern

Walgreens•Franklin, TN

About The Position

Learn to provide an excellent patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions. Model and deliver a distinctive customer experience while learning and championing pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, assist with pharmacy practice and prescription entry, third-party processing, filling, and dispensing in accordance with applicable regulations and Walgreens procedures. Support patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management. Help with customer service, cash-register transactions, inventory activities, and maintaining the Pharmacy Department. Complete required training and maintain knowledge of healthcare and pharmacy developments. The position requires enrollment in a school of Pharmacy program, fluency in reading, writing, and speaking English (except in Puerto Rico), and willingness to work a flexible schedule that includes evenings and weekends. The current hourly range is $19.50–$31.00; the offered rate depends on factors including geography, skills, education, and experience. The role remains open until filled. Benefits information is available at jobs.walgreens.com/benefits.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet customers and patients, offer assistance with products and services, address customer issues and questions, and build strong customer relationships.
Model and share customer-service practices, including courteous interpersonal habits and proactively identifying and meeting customer needs.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in pharmacy practice under pharmacist supervision and in accordance with state, federal, and company requirements.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned and supervised prescription-entry, third-party processing, filling, and dispensing duties in accordance with Walgreens standard operating procedures.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
Follow the Walgreen Co. policy regarding Good Faith Dispensing.
Register related sales on the assigned cash register and collect and handle cash as required.
Help customers locate products, including accompanying them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Apply asset-protection knowledge and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
Help maintain the Pharmacy Department by ensuring adequate supplies and keeping it clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other assigned tasks.
Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.