Pharmacy Intern

CVS Health • Marlborough, MA

6d • $21 - $42 • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, providing exposure to pharmacy, store, district, and regional operations. Interns support pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. They follow standard operating procedures and best practices, communicate effectively, and contribute to a safe, inclusive environment where patients and colleagues feel valued.

As experience increases, interns take on greater responsibility for pharmacy operations and patient care within the limits of applicable law, regulation, training, and supervision. Duties may include supporting prescription workflow, patient service and counseling under a licensed pharmacist’s direct supervision, inventory tasks, and additional health care services. Where permitted, interns may complete additional licensure and training to support vaccine preparation and administration.

This is a part-time position. The typical pay range is $20.50–$42.00. Benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits, depending on hours worked and eligibility. The application window is anticipated to close on 01/02/2027.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Attend work regularly and predictably, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Demonstrate friendly customer service, notice and appropriately respond to patient reactions, and work effectively as part of a team.
• Use verbal and written communication effectively with patients and colleagues, including active listening and accurate communication of detailed instructions.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet physical demands including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movement, and handling objects; adjusting machines precisely; stooping and bending; and close visual acuity for reading, transcription, computer use, and inspection of small parts.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Communicate and receive detailed information orally.

Nice To Haves

• At least one year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to ensure safe and accurate prescription fulfillment.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, field medical questions, and obtain patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and supported by required training and certification.
• Where permissible and appropriately trained, complete requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed